Product Designer 2
Flobiz
Skills: Figma, Adobe Creative Suite, User Research, Prototyping, Wireframing, Interaction Design, Motion Design, Illustrations, Design System
- Honoured with the Cultural Award for Focus on Delivering Results in Q3 2023, recognised personally by the founders for exceptional dedication to achieving key outcomes
- Developed a Centralised Design System from the scratch, effectively elevating team efficiency and ensuring design coherence across our entire product suite
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Spearheaded the redesign of entire Web Application. Drawn on the learnings of the Web App User Experience Research in which I played an instrumental role.
This effort has led to a 7% increase in user activation, a 15% increase in click-through rates (CTR) for "create" call-to-action (CTA) buttons, and a 25% increase in the discovery of deeper features by users.
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Crafted Sophisticated GST Compliance Features, including e-invoice and e-way bill generation for Android/ iOS apps, exclusive to the enterprise plan.
Adopted by over 5,000 businesses, leading to a 10% boost in enterprise plan revenue.
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Revamped the GST Partner (GSP) Registration Process, simplifying the user journey, leading to a 31% increase in successful registrations
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Pioneered the design of an AI-Based Bill & Item Import System, which enhanced user activation metrics, achieving a notable 12% increase in users generating 3 invoices within the
first 5 days of registration
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Redesigned the Bulk Upload Feature on the Web Platform, transitioning from traditional Excel uploads to an integrated Google Sheets-style interface. This change has facilitated direct,
in-app inventory imports, resulting in an 14% increase in bulk imports
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Led the Design of the User Role Customisation Feature on both Web and Mobile platforms. This critical upgrade has improved user retention by enabling more personalised and secure user access controls,
showcasing a deep understanding of user needs and security concerns